Back then, during the renovation of a previous property, they first approached Stuart Frazer. Although that house wasn’t quite right for the kitchen they dreamed of, the impression left on them was lasting. They came away saying that when the time came to create their forever home, Stuart Frazer would be the ones to bring it to life.

Ten years later, that promise came full circle. As they embarked on a large-scale renovation, Steven and Wendy returned to Stuart Frazer, stepping into the Manchester showroom where they met designer David Walthall. From the outset, David was everything they had hoped for and more — patient, reassuring, and utterly dedicated. He guided them through each stage with care, making what could have been overwhelming feel exciting and manageable.

What struck them most was how consistent the service was: as attentive and professional at the end as it had been at the very start. Every question was answered, every hiccup handled, and any issue, no matter how small, was swiftly resolved. David’s commitment even stretched into the unexpected — when a delivery delay meant their pans didn’t arrive, he personally stepped in and quite literally saved their Christmas.